The Osborne Family Spectacle of Dancing Lights: Making Disney History

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Disney’s Hollywood Studios has been the host of The Osborne Family Spectacle of Dancing Lights since 1995.  For nearly two decades, this unforgettable display has been one of Walt Disney World’s main attractions during the Christmas season.  Before making its mark on Disney history, the Osborne family light show caused a great deal of controversy in its origins of Little Rock, Arkansas.

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Abiding by the request of his daughter, Jennings Osborne decorated his home in 1,000 Christmas lights in 1986.  Year after year, Jennings Osborne and his family progressively increased their display, causing it to bring visitors from all areas of Arkansas.  By 1993, the Osbornes were using more than three million lights.  These not only covered their home, but also spanned both properties adjacent to their house which Jennings Osborne had purchased in order to intensify the spectacle.  Osborne showcased his Christmas lights and elaborate decorations, including two carousels of lights and a seventy foot tall Christmas tree of lights, for thirty-five consecutive days from the time of sunset until midnight.  The Osbornes lived on a very busy street of Little Rock and consequently the lights caused major traffic congestion, which led to many discontented neighbors and drivers.  This growing gripe against the Osbornes eventually turned into a lawsuit against the family, in which the Osbornes were not successful.  In the events to follow, the Osbornes’ light show was restricted to 15 days and reduced hours. Osbourne appealed to the Arkansas Supreme Court to overturn this ruling, but they refused.  The final chance for Jennings Osborne’s Christmas lights display to be unrestricted took place in an appeal to the United States Supreme Court in 1994.  One year later, the Supreme Court ruled that Osborne’s display was to be completely abolished.

Osborne received several offers from potential new hosts of the display.  It was not until he was contacted by Walt Disney World project director John Phelan that a deal was finalized.  Phelan communicated with Osborne’s attorney to arrange for the transfer of the rights to this production so it could be brought to life again in Walt Disney World.  The offer made by Phelan was for “The Osborne Family Spectacle of Lights” to be placed in (the now former) “Residential Street” of the Studios Backlot Tour in Disney’s Hollywood Studios (at the time, Disney-MGM Studios) by the Christmas season of 1995.  Osborne wrongly perceived this to be an offer from Disney to bring his display to a residential street of Orlando.  When this misunderstanding was addressed and clearly explained to Osborne, he gladly agreed to the offer.

In 2003, as Residential Street was beginning to be demolished to clear space for the incoming Lights, Motors, Action! Extreme Stunt Show, the new home for the Osborne Family Spectacle of Lights was set to be the Streets of America.  At the time of this transition, a new effect was added that is now regarded as a classic when visiting the Walt Disney World Resort in the Christmas season: a simulation of snowfall.  This winter scene is made possible through one-hundred gallons of fluid placed into thirty-three snow machines on a nightly basis.  Now consuming this large area of space, the spectacular was improved in 2006 by allowing the lights to be dimmed electronically.  By adding this feature, the lights are now able to “dance” choreographically to Christmas music by Trans-Siberian Orchestra, Elvis Presley and more. Hence the display’s current name: The Osborne Family Spectacle of Dancing Lights.

The most recent and notable change to this show took place in 2011.  For this year’s display, the lights were all changed to LED bulbs and ropelights, which gave a new aesthetically stunning appearance to the event.  Also, the large and notable “canopy” was improved to contain the three primary colors, red, blue, and green, in LEDs.  This gave the canopy 21,600 pixels, which can derive up to sixteen billion colors, therefore creating a form of video screen.

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Bringing The Osborne Family Spectacle of Dancing Lights to such a large scale for millions to enjoy took quite some time and unexpected events.  Annually, this breathtaking event is made possible through extensive creative efforts and millions of lights.  Most importantly, it continues due to the appreciation of Disney’s Hollywood Studios’ guests who return during this season for this highlight of Walt Disney World’s Christmas spirit.  What may have originally been seen by the Osborne family as an end to their Christmas tradition was truly an outlet that preserves their legacy of lights.

Holidays Celebrations at Epcot

Epcots_Holidays_Around_the_WorldThere are some very specific reasons the holiday season is so popular at Walt Disney World.  The weather is more than manageable, the crowds–with the exception of Thanksgiving week and the weeks of Christmas and the New Year–are some of the lowest crowd levels of the year.  The most obvious reason is the many marvelous ways the holidays are celebrated at Walt Disney World. Mickey’s Very Merry Christmas Party is the big celebration at the Magic Kingdom; the Osborne Family Spectacle of Dancing Lights is considered to be the top attraction at Hollywood Studios; and the Animal Kingdom has the Jingle Jungle Parade.  But at EPCOT, the holidays are celebrated with three unique events:  Holidays Around the World, Illuminations: Reflections of Earth’s Peace on Earth Holiday Enhancement, and Joyful! A Gospel Celebration of the Season.

Each day of the holiday season, EPCOT’s World Showcase comes to life as each of the pavilions allow guests to experience their holiday traditions and cultural diversity. There are storytellers in each country, sharing tales about their native traditions  unique to their country.

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In Mexico, guests celebrate with Los Tres Reyes or The Three Kings as they share their story of their journey to find the baby Jesus.  In Norway, Sigrid tells tales of Julenissen, the Christmas Gnome. The Monkey King in China tells stories of the Chinese New Year. In Germany, St. Nicholas and Helga speak of holiday traditions, the first Christmas, and the Nutcracker.  La Benafa talks to guests about how Italy celebrates the Epiphany. In America, Santa and Mrs. Clause present Christmas, Hanukkah, and Kwanzaa in Santa’s workshop. In Morocco, guests find Taarji sharing the customs of Ramadan and Ashura. In Japan, the Daruma Doll seller talks about the Japanese New Year. Pere Noel recreates the magic of Christmas in France reading a letter from a little girl. Father Christmas in the United Kingdom shares stories of English and American traditions. Finally,  in Canada, Nowell the Lumberjack tells of his journey to find Santa at Christmas.  Depending on the weather and how fast a guest may travel, it is certainly possible to hear all of the holiday traditions in World Showcase in a single day.

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After hearing the holiday tales from around the globe, it’s a great idea to head back to the American pavilion to witness the Candlelight Processional. The Candlelight Processional is a tradition that goes back to 1958 at Disneyland in California.  When Walt Disney World opened in 1971, it hosted its own Candlelight Processional in the Magic Kingdom with Hollywood screen legend Rock Hudson was the first guest narrator.

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By the time the ’90s rolled around, the Candlelight Processional had grown in popularity so much, the decision was made to move the event to EPCOT.  In 1994, the Candlelight Processional made its grand debut in EPCOT’s World Showcase at the America Gardens Theatre.

What makes the Candlelight Processional so popular is not easy to explain. It hosts an impressive array of talent. There are more than 90 performances during the season, 12 celebrity guest narrators, 19,000 musical performers, and more than 160,000 guests enjoying the sounds of the holiday season. Best of all, the performances are included in a day’s admission to EPCOT.

The choir looks like a human Christmas tree. The nationally acclaimed Voices of Liberty is adorned in red and black robes to form the base of the tree.  Disney cast members from all areas and departments audition for the choir during the summer and the selected members begin rehearsing in September. Dressed in green robes, the cast members make the branches of the Christmas tree, a stunning visual backdrop for the celebrity guest narrator. School, church, and community choirs from more than 30 states send audition recordings to Disney in the hope of being selected to participate. A rule allows only existing groups to participate ( a group may not form for the sole purpose of performing in the Candlelight Processional).  The visiting singing groups fill out the rest of the stage in their glowing golden robes. The celebration is rounded out with a fifty-one-piece orchestra, with some of the most talented professional musicians in Central Florida.

It may be hard to imagine topping such a spectacular musical performance, but Disney does by adding a celebrity guest narrator. Over the years, an impressive list of celebrities has been invited to read the Story of the Nativity to an audience of 1,800+ strong several times an evening. Some celebrities have become fan favorites: John O’Hurley, Gary Sinise, and most recently, Neil Patrick Harris,  draw the largest crowds.

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For those who think WDW is losing value, attending the Candlelight Processional may very well change your mind. It’s become so popular, waiting in the stand-by line will not guarantee entrance to a performance. Depending on the popularity of the celebrity guest narrator, the stand-by line may be an exercise in futility ever since WDW introduced the Candlelight Processional Dining Package for lunch and dinner. It entitles guests to seating for the performance, as well as an exclusive viewing area for Illuminations.

 

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Illuminations: Reflections of Earth is the perfect end to a day spent at EPCOT. There is a little extra pixie dust sprinkled on the performance during the holiday season–a holiday tag follows the usual production.  After the regular finale, a female announcer speaks, “And now, at this special time, as we embrace a promise of a new year, we would like to offer one final message.”  The song, “Let There Be Peace On Earth,” then plays as the Earth barge closes. After the barge closes, the message “Peace on Earth, Good Will to Men” is shown in several languages.  When the language is spoken, that country’s pavilion lights up. When the American pavilion lights up, iconic American newscaster Walter Cronkite says, “During this glorious time of year, there is one message that rings out around the world in every language. Peace on earth. Good will to men is a wish to hold in our hearts throughout each passing year. A gift of immeasurable value.  A treasure being handed down with care, from generation to generation. And so our holiday wish is that everyone, everywhere, share in the spirit of the season. Peace on earth, good will to men.” Cronkite’s words have become the iconic holiday message of EPCOT.

Joyful! A Gospel Celebration of the Season is a Christmas musical performance put on by a Central Florida R&B group known as D’Vine Voices.  Their combination of live instruments, powerful voices, and funky interpretation of Christmas music is performed several times daily at Future World’s Fountain Stage.

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A beloved holiday tradition at EPCOT ceased in 2009.  The Lights of Winter show began in 1994 and was the centerpiece of the Holidays Around the World at that time. With more than 30,000 synchronized dancing lights and magnificent music, the Lights of Winter seamlessly bridged the gap between Futureworld and the World Showcase. While the Lights of Winter was ultra-popular with guests, Disney felt the technology was not up to par with the technology on display at The Osborne Family Spectacle of Dancing Lights, and they were removed in 2009.  Each holiday season when Holidays Around the World is announced, fans around the globe reminisce fondly about Lights of Winter.

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While any time is a good time to visit WDW, it is difficult to argue that the holiday season can be beat. The entire resort has so much to offer, but EPCOT especially embodies the spirit of the season.  Many things at WDW should be experienced at least once by Disney fans, and EPCOT’s Holidays Around the World should be at the top of every list.

D-Tech on Demand Phone Cases Available at Downtown Disney for the Holidays

In a previous article, I told you about the new Marketplace Co Op location coming to Downtown Disney Marketplace in spring 2014. This new shop will house six different mini-shops within the one location. One of the mini- shops featured will be D-Tech on Demand, a place to personalize and customize your own electronic accessories.

During the holidays, Downtown Disney West Side guests can get a sneak preview of the D-Tech on Demand store at the Disney Truck Shop.

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The D-Tech on Demand machines can create personalized phone cases for guests using some pretty cool printing technology.  While these printing machines have been featured at events like Star Wars Weekends, this is the first time the machine has made an appearance at the Downtown Disney area.

The D-Tech on Demand shop will be offering eight different D-Tech on Demand cases for either the iPhone 4/4S or iPhone 5/5S. Guests can select  artwork, a rubber bumper color in either black or white, and add their name, if desired. There are four character designs including Mickey Mouse, Minnie Mouse, and Cinderella Castle, with additional Disney characters.

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Four holiday designs will also be available between now through December 25, 2013.  The artwork features vintage style, colors and character designs.

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The Disney Truck Shop is also featuring a great mix of festive glow merchandise. The light-up holiday necklace and reindeer headband are particularly cheery.

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The Disney Truck Shop will be open at Downtown Disney West Side from 4:00 to 11:00 p.m. on Thursday, December 12 through Sunday, December 15. Starting Thursday, December 19, the Disney Truck Shop will operate daily from 4:00 p.m. to 11:00 p.m. through Tuesday, December 31, 2013.

Will you be personalizing a Disney phone case at D-Tech on Demand?

Disney World Secret Santa Limited Time Magic

This past week some Limited Time Magic could be found at the Magic Kingdom. The official announcement from Disney was:

Celebrate Secret Santa Week at Magic Kingdom park, where Duffy the Disney Bear and a few of your favorite Disney friends are getting into the holiday spirit! As part of Limited Time Magic, stop by the Town Square Christmas Tree on Main Street, U.S.A. where you can receive a warm winter hug from Duffy, dressed up in his Christmas finest. Plus, when you visit other Disney friends throughout the park, they’ll each have a specially decorated keepsake card just for you—visit each Disney pal to collect them all! It’s yet another magical holiday offering, only from Limited Time Magic.

The following are all 29 secret Santa cards from the various meet and greets throughout the Magic Kingdom.

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New Disney Dollars Featuring Magic Kingdom Mountains Released Today

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A new Disney mountains series of Disney Dollars will be available beginning Monday, Dec. 16. A limited supply will be sold at select locations across the Walt Disney World Resort:

  • All Guest Relations locations located in the theme parks and Downtown Disney Marketplace
  • Concierge and front desk locations at Resorts
  • Information desk at the World of Disney store at the Downtown Disney Marketplace

The new bills feature some of the Disney mountains: Space Mountain, Big Thunder Mountain, and Splash Mountain.

Tortuga Tavern Offering Buffet Test During Busy Holiday Weeks

Tortuga Tavern at the Magic Kingdom is running a dinner buffet from December 21st  until January 4th as a test. Guests… and pirates… can tuck into an all-you-care-to-enjoy dinner buffet with island flavors at this Adventureland eatery for a limited time only!

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 Until January 4, favorites such as captain Jack’s chicken breast, Barbosa’s braised beef, rosemary – garlic pork, banana leaf-baked mahi mahi with mango chutney, Caribbean-spiced sweet potato wedges, refreshing salads, and assorted desserts will be served.

Adults are $35.99 and Children $17.99  ++

Reservations are available now. Here is the menu:

Soup & Salads

  • Ocean Harvest Chowder with Crackers
  • Lush Garden Greens with Lite Vinaigrette, Black Pearl Balsamic Dressing, or Ranch
  • Gulf-grilled Vegetable Pasta Salad
  • Shipwrecked Tomato, Mozzarella, and Basil Salad

Entrées

  • Treasures of Macaroni & Cheese
  • Rosemary-Garlic Pork Steamship
  • Cannonball Meatballs with Marinara and Parmesan
  • Banana Leaf-baked Mahi with Gold Coast Mango Chutney
  • Barbosa’s Braised Beef with Julienne Carrots, Celer, and Pearl Onions
  • Captain Jack’s Chicken Breast with Lemon and Parsley

Sides

  • Sea Salted Green Beans
  • Caribbean-spiced Sweet Potato Wedges
  • Assorted Rolls with Butter

Desserts

  • Rice Crispy Bon Bons
  • Mickey Brownies
  • Assorted Éclairs
  • No Sugar Added Lemon Cookies
  • Assorted Cup Cakes
  • Fresh Fruit Salad

Lineup For 30th Annual “Disney Parks Christmas Day Parade” Released

Disney and ABC-TV today released the star-studded lineup for the 30th annual rolling of the Disney Parks Christmas Day Parade, which will air on Christmas morning.

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This year, Neil Patrick Harris will host the telecast from Walt Disney World Resort in Florida while Nick Cannon will host the telecast from Disneyland Resort. Cannon hosted last year’s Disney Parks Christmas Day Parade. Joining Harris and Cannon as a special correspondent will be lifestyle journalist and co-anchor of ABC’s Good Morning America, Lara Spencer.

NEIL PATRICK HARRIS PERFORMS AND HOSTS DISNEY PARKS CHRISTMAS DAY TV SPECIAL

Walt Disney World Resort Host Neil Patrick Harris

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Disneyland Resort Host Nick Cannon

LARA SPENCER TAPES DISNEY PARKS CHRISTMAS TV SPECIAL

Special Correspondent Lara Spencer

The 30th annual special will air nationwide Christmas morning at 10:00 a.m. EST and 9:00 a.m. CST, MST and PST on ABC-TV, as well as airing in Canada on CBC Network and across the world on the American Forces Network.

The telecast from Disneyland Resort in California will feature Mary J. Blige singing yuletide carols from her new album, A Mary Christmas, a duet by American Idol season 6 winner Jordin Sparks and Jason Derulo, as well as special performances by Demi Lovato, the cast of Teen Beach Movie and Dove Cameron. Walt Disney World Resort’s telecast from Florida will feature a gleeful rendition of Let Me Love You by Grammy Award-winning R&B artist Ne-Yo, along with star-studded sounds by English-Irish boy band The Wanted, Italian vocal trio Il Volo, American Idol season 12 champion Candice Glover and more.

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Demi Lovato

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IL VOLO TAPES DISNEY CHRISTMAS DAY PARADE TV SPECIAL

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Christmas spirit will come to life as Mickey and the gang help celebrate this pixie-dusted season with holiday friends. Classic Disney and Pixar characters will spread joy and cheer from festive floats and merry marches at Disneyland Park in California and the Magic Kingdom Park in Florida.

Although characters and floats are subject to change, this year’s parade is scheduled to feature:

  • Mickey and Minnie welcome the season aboard the Christmas tree float with their pal, Duffy the Disney Bear;
  • Elsa and Anna, from Disney’s hit animated film Frozen, make their holiday debut as they join a royal court down Main Street, U.S.A.;
  • Belle and Beast join in the regal procession in a holiday tale as old as time along with Princesses Cinderella, Tiana, Aurora, Ariel, Rapunzel, Jasmine, Pocahontas, Merida, Snow White and Mulan accompanied by Prince Naveen, Prince Phillip, Prince Charming, Prince Eric, Flynn Rider and Aladdin;
  • It’s a winter wonderland with the Disney ducks! Everyone’s favorite nephews, Huey, Dewey and Louie, arrive on a Ski Shoppe Float followed by Mr. Bah Humbug himself, Scrooge McDuck;
  • Donald and Daisy celebrate in style aboard a chalet trailed by a sprinkling of holiday magic from dazzling ice skaters;
  • A classic Disney holiday parade wouldn’t be complete without Goofy, Pluto, and their furry woodland friends, Chipand Dale;
  • Pixie dust and Christmas magic will join Tinker Bell, Peter Pan and Wendy as they “think of the happiest things” this season;
  • Toy Story stars Woody, Buzz Lightyear, Jessie, Bullseye and Mr. Potato Head take the season to infinity and beyond;
  • Celebrate time off from school with Monster University students Sully, Mike, Terry, Squishy, Art and Roz, then cruise down the lane with Cars stars Lightning McQueen, Mater and more;
  • Santa Claus is coming to town! Hearts of young and old will be overjoyed when they see the jolly man in the famous red suit coming down the happiest street in America – Main Street, U.S.A.

DISNEY PARKS CHRISTMAS DAY TV SPECIAL

If you’re interested in watching the broadcast, you can visit disney.com/christmasparade for more details on the telecast, local broadcast times and talent updates, as well as can join the conversation online with the hashtag #DisneyParade.

2014 Pins (Including “A Piece of SpectroMagic History”) Previewed at WDW Trade Night

The final WDW trade night of 2013 took place at the ESPN Wide World of Sports a few days ago and Disney’s merchandise team was gracious enough to give us a peek at some 2014 pins! While many of these we had previously seen at Reflections of Evil, there were a few new ones and in many cases we were able to obtain new release info and series details. Here are some of the highlights.

After taking 2013 off, the new year will see a series of Piece of WDW History… but with a twist. All 12 pins released will be a part of SpectroMagic History!!! Ah, I can hear the sweet music now.

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The first two pins will be released in February, then each subsequent month should see a single pin released. Each pin will retail for $19.95 and have an edition size of 2500.

There is no exact date set for the first WDW Trade Night of 2014, but we do know Jessica Rabbit will have the honor of being the face of the first PTN Pin. And it has an expected release in February.

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Eau de Magique, the 2014 WDW/DLR Pin of the Month series will begin in January. They are perfume bottles based on the Disney Princesses. Mulan will be in January, followed by Cinderella in February and Aurora in March. Each pin will retail for $15.95 and have an edition size of 2000. Also of interest, the pin card will be scented. January’s is rose scented. No word on if each month will be different.

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The Flower and Garden Festival in March will bring one of the best overall crops of pins to Epcot I have seen. I especially love the Cars topiaries outside Test Track with themed dangles.

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Next year, the Seven Dwarfs Mine Train attraction will open in New Fantasyland. Of course there will be pins to celebrate the occasion. We knew about the mystery set with attachable mine carts and we also knew about the mine cart pin that swayed back and forth, but now we know more on how they will be sold. The swaying pin is Open Edition and will be sold separately from the set. The mystery pin set will be sold in boxes of 2 pins for $13.95.

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There are a variety of Limited Edition pins coming out in February and March 2014.

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LOVE Phineas and Ferb!

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That DVC pin is the first in a series of character themed suitcase pins. They all hinge open to reveal the character on vacation.

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This pin celebrates Dapper Days, an unofficial fan event held at Disneyland each year. Last year, Disney released a pin for the event that was exclusive to DLR, this year, the pin will be released at both parks. I do absolutely adore the design. And I had to pick up last year’s too. It featured Mickey and Goofy as Dapper Dans.

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Next, is a look at some open edition pins.

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In an exciting move, Disney is bringing some open edition pins previously exclusive to Disneyland Paris, to the states for release.

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Lastly, just a couple updates about some pins that were not previewed, but are schedule for January.

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I love the 2014 dated artwork, inspired by Mary Blair. This is one of those semi jumbo pins.

Retail Price: $24.95
Edition Size: 500

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The final pin in 2013’s Good Luck/Bad Luck series was pushed to January 9th.

Retail Price: $15.95
Edition Size: 1000

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The anticipated WDW Keyhole series premieres on January 16th. Alice is the first in the quarterly series.

Retail Price: $14.95
Edition Size: 1000

PHOTOS: All-Star Sports Resort Food Court Re-Opens with New Look & Menu

The End Zone food court at Disney’s All-Atar Sports Resort closed in the Summer for a major overhaul and finally reopened this week just in time for the busy holiday season. Some major changes were made to the 19-year-old restaurant to bring it up to par with places like Landscapes of flavor at Disney’s Art of animation Resort:

Photo & Video Sharing by SmugMug

New menu boards and plenty of new items, like the create your own “chicken burger”, as well as the gelato and smoothies just like you can find at Landscapes of Flavor

Alcoholic beverages

Drink stations

Rapid Refill can be found here as well

The seating area was completely remodeled

Artwork inspired by the new Mickey Mouse cartoons is used all around the seating area with the characters playing sports

A lot of the old menu remains, but there are also a lot of new offerings

Grandstand Spirits got a new sign

So, what do you think? Was this a much needed improvement?

Disney Parks Management Shake-Up Makes George Kalogridis WDW President

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BURBANK, Calif. (Jan. 9, 2013) – Chairman of Walt Disney Parks and Resorts Tom Staggs today announced key leadership changes across one of the world’s leading providers of family travel and leisure experiences to better position the organization for growth.  Effective Feb. 1, Meg Crofton will fully assume her global role as president, Walt Disney Parks and Resorts Operations, U.S. and France – a position she has held since July 2011 – while concurrently serving as president of Walt Disney World. With Meg’s transition complete, George A. Kalogridis is named president of the Walt Disney World Resort, and Michael Colglazier is named president of the Disneyland Resort. Both Kalogridis and Colglazier’s roles are also effective Feb. 1.

“With all that we currently have in flight across our resort destinations in the U.S. and France, the time is right to move forward with this leadership transition,” said Staggs.  “This group of Disney veterans has the knowledge and expertise needed to continue delivering on our legacy of creating unforgettable experiences that our guests have come to know and expect. I would like to thank Meg for her tireless devotion and the extraordinary contributions serving in both positions, and wish George and Michael the best of luck in their new roles.  They both bring a wealth of operational expertise, leadership and passion to these roles, which will contribute to the success of Walt Disney Parks and Resorts.”

With the appointment of a Walt Disney World president, Crofton will focus all of her attention to providing strategic oversight of the broader initiatives that impact Disney destinations in the U.S. and France.

Kalogridis brings a tremendous amount of knowledge and expertise to his new role at Walt Disney World, including more than 40 years of experience at Disney parks in a number of positions around the world. Most recently as president of the Disneyland Resort, he oversaw one of the most extensive expansion projects in the Resort’s history — including the immensely successful transformation of Disney California Adventure.  Throughout his career, Kalogridis also has proven himself to be a leader in the travel and leisure industry, as well as a respected partner in the community.

For the last several years, Colglazier has served as head of Disney’s Animal Kingdom where he has been instrumental in the planning and development of an Avatar-themed land.  He brings more than two decades of wide-ranging experience to his new role at the Disneyland Resort, including leadership positions in Operations, Global Development, Operations Strategy and Technology and Strategic Planning.

The company also announced several other corresponding changes. As part of the organization’s approach to providing new opportunities and challenges to leaders, each of these transitions is designed to give seasoned executives the opportunity to broaden their knowledge of the segment’s diverse businesses and operations around the world.

Claire Bilby will relocate to Paris as senior vice president, Sales and Marketing Disneyland Paris and Europe, reporting to Leslie Ferraro, executive vice president of Global Marketing and Sales and Philippe Gas, CEO of Euro Disney S.A.S.  Bilby has held a variety of executive positions around the world, including several in sales and marketing, and most recently she has been instrumental in leading the Disney Vacation Club business, making it a priority to deliver an exceptional experience to the more than 175,000 Member families.

As a result of Bilby’s new position, Ken Potrock has been named senior vice president and general manager, Disney Vacation Club and Adventures by Disney, reporting to Karl Holz, president of New Vacation Operations and Disney Cruise Line. Throughout his Disney career, Potrock has been a leader in a wide array of Parks and Resorts businesses, and has become known as a creative catalyst with deep experience in marketing and operations.  Most recently leading both the sports and Downtown Disney organizations, his leadership abilities have been apparent with the sports business and the unprecedented growth of the Walt Disney World Marathon Weekend.